In this way, Drift makes it easier for businesses to provide 24/7 lead response times to website visitors. Automation helps power human agents and streamline the customer service experience. When …
So, asking a meaningful challenge question over chat can’t be anything to which the answer resides in an accessible database. In scenario one, the AI/chatbot can reference only its existing …
Some conversations may stop after one question, and some conversations may span multiple levels. For each of the questions you’ve asked, figure out the best responses users can choose. Create …